REPAIRS AND WARRANTY
We really want you to enjoy your bracelet. We understand that your bracelet is too big or small for your wrist. There are a couple of ways we can take care of restringing. One way is to have the bracelet mailed back to us. We would make the repair and mail the bracelet back to You. This is a bit more time consuming and you would incur mailing costs returning the bracelet to us.
Before you incur all the shipping costs, if You are willing to try resize a bracelet yourself first? We can send You stretch cord, at no cost to You, and provide instructions on how to restring it yourself. It is not difficult.
Look at these videos for stringing and tying a bracelet.
If You want us to restring your bracelet, we would need your actual wrist size. We adjust for proper fit. The method we use for measuring is the actual wrist size measured at widest point at your wrist bones. Here is a demo we found on YouTube.
Either way, we are here to ensure your satisfaction. Let us know.
Before you incur all the shipping costs, if You are willing to try resize a bracelet yourself first? We can send You stretch cord, at no cost to You, and provide instructions on how to restring it yourself. It is not difficult.
Look at these videos for stringing and tying a bracelet.
If You want us to restring your bracelet, we would need your actual wrist size. We adjust for proper fit. The method we use for measuring is the actual wrist size measured at widest point at your wrist bones. Here is a demo we found on YouTube.
Either way, we are here to ensure your satisfaction. Let us know.